Terms & Conditions



Definitions




Booking



To make a booking, you must be at least 18 years of age and be able to create a binding legal contract. Your contract with us is concluded electronically when:


Your reservation will be accepted at the point which you receive the confirmation of booking. The contract between us will become binding. If your confirmation is via email, it is at this point that the contract is formed. The contract is active until you and your party leaves the Kingfisher Barn premises at the end of your holiday.

The contract is binding and it is your responsibility to ensure that all members of your party are aware and comply with the terms and conditions of the contract.

Failure to disclose any relevant information or failure to comply with these terms may lead to the termination of the contract and the loss of your booking.

Nothing on this website is intended to be, nor should be construed as an offer to enter into a contractual relationship.

Balance of Payment

The balance of the total price is due no later than 56 days before the start date of your holiday. All payments must be made payable in pounds sterling. Kingfisher Barn reserves the right to pass on to guests any charge incurred by Kingfisher Barn in receiving payment. Kingfisher Barn does not charge for payments made by credit or debit card for holidays booked in accommodation owned by Kingfisher Barn.

Kingfisher Barn will be charging in accordance with the Late Payment Commercial Debts Interest Act 1998.

To Amend A Booking



If when you receive your confirmation of your booking any details are incorrect, please send an email to info@kingfisherbarn.com or telephone our booking line on 01235 537538 (calls charged at National standard rate).

Changes to your booking will incur a charge of 20 per alteration (twenty pounds) inclusive of VAT. Any changes must be made at least 56 days before the start of your holiday. Changes can be made by ringing the Kingfisher Office on 01235 537538 or by post, signed by the person who made the original booking. Changes, such as change of date, can not be guaranteed.

If you wish to add more guests to your booking you will not be charged as this is deemed an amendment.

Where changes are made within 56 days of the start of your holiday it will be treated as a cancellation and be subject to the cancellation charges outlined later in this article.

To Cancel Your Booking



Sometimes it is necessary to cancel a booking. You must call the Kingfisher Barn office on 01235 537538 and also confirm the cancellation in writing. The letter must be signed (where possible) by the person who made the original booking. This letter must be sent by recorded delivery and the cancellation will only take effect from the time when Kingfisher Barn receives this letter.

There are cancellation charges as described below:

56 days or more: Your deposit of 25%

55-43 days: 30% of the total amount payable by you.

42-29 days: 50 % of the total amount payable by you.

28-8 days: 90% of the total amount payable by you.

7 days or less: 100% of the total amount payable by you.

To cancel a Bed and Breakfast booking...

14 days or more : Full refund given including your deposit of 25%

Less than 14 days: Your deposit of 25% of the total amount payable by you.

Less than 24 hours: 100% of the total amount payable by you.

In the event that following cancellation Kingfisher Barn is able to re-let the accommodation for the period booked (or part of it) 50% of the re-let income will be refunded to the hirer.

If you have not arrived by 8am the morning after your holiday was due to commence or contacted the Kingfisher Barn Office. We will assume that your holiday has been cancelled and the total cost of your booking will be forfeited.

If Kingfisher Barn changes or cancels your booking

In the unlikely event of Kingfisher Barn having to change or cancel your booking the following options will apply:

- You will be offered a full refund of any money you have paid.

- You may choose another available holiday from us at the advertised price.

- You may accept the alternative arrangements as notified to you.

In addition to the above and provided that it does not arrive from circumstances amounting to force majeure (circumstances beyond Kingfisher Barn's control including but not limited to industrial disputes, natural disasters, fire, technical problems, bad weather, acts of government) we will also pay you the compensation shown below.

A. If after full payment, but more than 2 weeks before your holiday commences, a maximum of 20 per full week booking, or 10 per booking that is less than 7 days in duration.

B. If after full payment, but less than 2 weeks before your holiday commences, a maximum of 40 per full week booking, or 20 per booking less than 7 days in duration.

Pets



Dogs and cats are welcome. Other pets may be welcome at the discretion of Kingfisher Barn's staff.

A maximum of 2 pets are permitted per party booking with a charge of 40 per-pet per week and 20 per-pet per part-week.

Bed and Breakfast rooms: 10 per stay per pet.

All pets must be under control at all times and owners must be responsible for their welfare and that of other guests. They may not foul the accommodation, footpaths or gardens at any time under any circumstances.

Any pet which is considered dangerous will be ask to leave immediately, there will be no responsibility to Kingfisher Barn to find alternative arrangements for the pets accommodation.

Swimming Pool



The guests staying in the self-catering cottages are permitted to use Kingfisher Barn's swimming pool for up to one hour a day throughout the duration of their stay. Guests may use the pool for longer periods provided this is agreed in advance with Kingfisher Barn. Additional charges will be made for such additional use.

Any use of Kingfisher Barn's swimming pool is only permitted in accordance with the Pool Users Terms and Conditions and Safety Code.

Arrivals and Departures



The accommodation will be available from 3pm on the start date of your holiday and should be vacated by 10am on departure dates. Please confirm your arrival time by email or phone the Kingfisher Barn office (01235 537538) at least a few days before arrival.

The Guests' Responsibilities




Guests Liability



The organiser of the holiday (original booking name) warrants that guests will indemnify Kingfisher Barn against all loss or damage arising directly or indirectly to the accommodation and its contents from any act or default by guests or any person or pet accompanying the guest.

Kingfisher Barn will provide the guests of the self-catering cottages with an inventory of the furniture and effects of the property. On completion of the holiday the guest should return the inventory to the reception at Kingfisher Barn having marked on it any breakages and damages. Kingfisher Barn will check the condition and contents of the property and will notify the guests within seven days of any additional cleaning costs or charges for damages and breakages for which the guest is liable. Payment shall be made by the guests immediately on receiving an invoice in respect of the above charges.

Extra Charges



There will be an extra charge if the accommodation is not left in the same state of cleanliness and repair in which it was found. If breakages or damages occur there will be a charge to repair or replace the item(s).

Pets staying in self-catering accommodation will be charged 40 per week or 20 per part week (maximum of 2 pets please). Pets staying in the B&B are charged at 10 per stay.

Extra fold out beds can be provided for 12 per night (this includes a continental breakfast for the B&B guests).

Extra linen sets: 12.00
Extra Towel sets: 1.50
Extra bed: 15.00
Electric Hoists: 45 full week 35 part week
Slings: 25 full week. 20 part week.
Cot sides: 35 full week. 30 part week.
Shower chair: 20 full week. 15 part week.
Commode: 20 full week. 15 part week.

A charge of 2.50 per yellow clinical waste bag will be made. Somebody in reception must be informed of the total number of bags left behind prior to departure. Guests who leave yellow bags behind without informing reception will be fined 500 as this the cost to us if we put clinical waste in our normal bins.

You may also be charged for late check outs and damages at the manager's discretion.

Kingfisher Barn's Liability



Kingfisher Barn will not be liable for any personal injury, loss or damage to property (including motor vehicles) suffered by the guests except when such injury, loss or damage is caused by the negligence or fraudulent misrepresentation of Kingfisher Barn, its servants or agents.

General



Offensive or illegal behaviour and excessive noise will not be tolerated. If guests fail to comply with these rules, their contract may be terminated and they and their party will be asked to leave the property immediately. (refunds will not be given).

Kingfisher Barn reserves the right to charge the guests during and after their stay for any loss or damage to the property. Kingfisher Barn also retains the right to enter any property at any time for any reason to ensure the safety and well-being of our guests.

The accommodation is let as holiday accommodation and this agreement is not protected by the Rent Act 1977 nor does it constitute an assured tenancy. This agreement shall be governed by the construed accordance with the law of England

Warranties



Kingfisher Barn does not warrant and is in no way responsible for the accuracy of any verbal information or given statements made by its servants or agents.

The information in this website is given in good faith and for general information and interest only. It is subject to change without notice.

Kingfisher Barn cannot accept liability for happenings outside its reasonable control, such as the breakdown of domestic appliances, plumbing, wiring, temporary infestation of pests or damage resulting from exceptional weather conditions.

Complaints



Kingfisher Barn is only able to take action on any complaint which is first brought to the attention of the staff whilst the guest was staying in the property and secondly received in writing within 14 days after departure, unless there are exceptional circumstances. All written complaints will be dealt with via our company solicitor and legal advice will be sort before any response is sent. This will be within 14 days of receiving the written complaint.

Guests Insurance



It is the responsibility of the guest to make full arrangements for holiday insurance cover including travel arrangements to and from Kingfisher Barn with their own insurance brokers.

Kingfisher Barn's Responsibilities



Kingfisher Barn will provide the guests with fully equipped accommodation in a good general state of repair. Included in the price are electricity heating, television, access to garden areas, bed linen and towels.

Complete Agreement



This agreement constitutes the entire agreement and understanding between Kingfisher Barn and the guests with respect to all matters that are referred to and shall supersede any previous agreements(s) between the parties in relation to the matter referred to in this agreement.

Kingfisher Barn Ltd
Rye Farm
Abingdon
Oxfordshire OX14 3NN
Company Reg No: 2689174